When Receiving Your Product

Before signing the delivery receipt, check your product's box for any damage or other issues. If you notice any damage, missing items or opened packing tape, do not sign any delivery documents. Ask the courier to prepare a report and return the box to them. Once you have followed these steps, replacement products will be sent to you immediately. If you accept products with damaged packaging or contents claimed to be missing, we are not responsible for any damage to or missing items inside. Please report the situation as soon as possible in writing to our address at ** or by calling ** , quoting your contract number.

Customer Service

For any questions about your orders or information about our products, you can call us from anywhere in Türkiye on *** or request support by filling out our contact form.